Mandatory training on disability issues
“The county council has been working with bus operators, trainers and user group representatives to develop an Oxfordshire standard of disability awareness training.”
Almost 1,000 bus drivers have already achieved the set standard. They received a certificate from the county council and a distinctive yellow and black badge identifying them as disability aware.
Although fewer than five per cent of disabled people use a wheelchair, more than 15 million people in the UK have hidden disabilities such as sensory difficulties, cognitive impairments, mental health or learning challenges.