Mental health training guidance
Transport minister Susan Kramer says: “I hope that this new training DVD and workbook will allow bus drivers to deliver the best possible service to those passengers living with any kind of mental health condition. I would therefore encourage all bus operators to consider using the ‘One in Four’ training package and to continue to involve disability groups and charities in the development of their own training programmes.”
CPT operations director Stephen Smith adds: “This new training aid is another important step the industry is taking to ensure local bus services are accessible to all. Operators understand that using public transport can be a daunting experience for those with certain mental health issues, and this new training aid will ensure that those individuals are able to use buses with confidence.”
The DVD and workbook is available to CPT members at £125 plus VAT and to non-members at £250 plus VAT. A donation will be made to the Mental Health Action Group for every purchase.